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What is the Customer Acceptance Policy?
GoldMoney's Customer Acceptance Policy (CAP) enables GoldMoney to comply with anti-money laundering legislation, which requires GoldMoney to know the identity and residential address of each of its customers. Once completed, your Holding is set to CAP-Verified status, giving you access to the full range of capabilities in GoldMoney.
More information about the CAP can be found in our CAP FAQ.
How to complete the CAP
USA & UK Residents - Applicants resident in the USA or the UK can complete the CAP process entirely online using an identity verification service provided by Equifax.
Applicants from other countries will need to print out the CAP for Individuals form and mail it in to us with the required documents after creating their GoldMoney account online.
Companies and Trusts
Companies and Trusts must first complete an account opening form offline before creating a Holding at GoldMoney.
CAP for Companies Form
The minimum initial metal purchase amount for all companies must be at least US$500,000. GoldMoney will not accept applications from a company unless this minimum investment amount is first guaranteed by the company's owners/operators.
GoldMoney welcomes applications from all types of corporate entities provided that the applicant meets the registration and verification requirements of GoldMoney's Customer Acceptance Policy (CAP), and the company is incorporated in a country with equivalent standards to those in Jersey (see the list below).
The signup process for corporate applicants requires completion of the CAP for Companies Registration Form in which information is provided about the company, including the nature of its business, its controllers, and the expected use of the company's account with GoldMoney:
Download Form in A4 Format
| Jersey-Equivalent Countries |
| Australia |
Guernsey |
Portugal |
| Austria |
Hong Kong |
Singapore |
| Belgium |
Ireland |
South Africa |
| Canada |
Isle of Man |
Spain |
| Denmark |
Jersey |
Sweden |
| Finland |
Luxembourg |
Switzerland |
| France |
Netherlands |
United Kingdom |
| Germany |
New Zealand |
United States |
| Gibraltar |
Norway |
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CAP for Trusts Form
The minimum initial metal purchase amount for all trusts must be at least US$500,000. GoldMoney will not accept applications from a trust unless this minimum investment amount is first guaranteed by the trustees.
GoldMoney welcomes applications from corporate trustees on behalf of trusts provided that they provide services professionally by way of business and are regulated in their conduct of trustee services by a regulatory body or authority in a country with equivalent standards to those in Jersey (see the list below).
GoldMoney may, nevertheless, consider extending its services to a trustee who does not meet these criteria, and will take particular account of circumstances in which an individual trustee is a professional person (for example a lawyer or accountant) where the trusteeship is provided as a service incidental to their professional practice.
The signup process for trust applicants requires completion of the CAP for Trusts Registration Form in which information is provided about the trust, including details about its trustee(s), settlor(s), beneficiaries, protector(s), and the expected use of the trust's account with GoldMoney:
Download Form in A4 Format
| Jersey-Equivalent Countries |
| Australia |
Guernsey |
Portugal |
| Austria |
Hong Kong |
Singapore |
| Belgium |
Ireland |
South Africa |
| Canada |
Isle of Man |
Spain |
| Denmark |
Jersey |
Sweden |
| Finland |
Luxembourg |
Switzerland |
| France |
Netherlands |
United Kingdom |
| Germany |
New Zealand |
United States |
| Gibraltar |
Norway |
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Step 1: Download and Complete CAP Form
Please download and print out the CAP for Individuals form below (provided in Letter and A4 page sizes).
CAP for Individuals Form (Letter)
CAP for Individuals Form (A4)
Step 2: Mail Completed Form and Documents
Once you have completed the CAP form, mail it along with the requested documents to our office. We will contact you after receiving your form to confirm that you have been accepted as a customer and can begin using your GoldMoney Holding.
About the Forms
Please read the CAP form carefully, and be sure to attach the required documents. Incomplete forms will not be processed, which will increase the time it takes for your Holding to become CAP-Verified.
Please ensure that all verification documents are:
- either original documents or certified true copies as instructed in the CAP form; AND
- in the English language, and if not, that you provide certified translations of the documents in English.
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Acceptable Certifiers
You will need to certify some of your documentation, as explained in Section 1 of the CAP for Individuals form. The following are acceptable certifiers:
| a member of the judiciary, a senior civil servant, or a serving police or customs officer |
| an officer of an embassy, consulate or high commission of the country of issue of documentary evidence of identity |
| a lawyer or notary public who is a member of a recognised professional body |
| an actuary who is a member of a recognised professional body |
| an accountant who is a member of a recognised professional body |
| an individual that is qualified to undertake certification services under authority of the Certification and International Trade Committee (in Jersey this service is available through the Jersey Chamber of Commerce) |
| a director, officer, or manager of a regulated financial services business which is operating in a well-regulated jurisdiction, or of a branch or subsidiary of a group headquartered in a well-regulated jurisdiction which applies group standards to subsidiaries and branches in compliance with such standards. |
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Document Submission
Once you have signed and dated the CAP form and had the photocopies of your documents certified, please send them to us through the postal system or by courier if you wish to expedite the CAP process.
Please make sure that your document photocopies are of reasonable quality (i.e., documents are legible, the facial features in the photo ID are clearly visible). Poor quality documents and photocopies will not be accepted. We do not accept faxed copies of documents due to the poor resolution of faxed images.
Send the documents to our administrative office:
Net Transactions Limited
12-14 David Place
St Helier, Jersey
JE2 4TD
Channel Islands (UK)
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